Emma started her career at Marks and Spencer, then moved to Which? magazine where she took up her first HR role. She then held a senior HR business partner role at Royal Bank of Scotland. She was then appointed to the position of HR Director at NICEIC, where she moved from an HR position into the role of CEO, a position she occupied for over seven years. During this time she led business growth and a successful culture change programme which led to the NICIEC becoming a Times Top 100 Best Companies to work for” She has extensive experience in certification and the definition and measurement of competence and is currently working for a leading manufacturer of building products transforming their European customer service operation.
Emma is currently serving her third term on BRAC (Building Regulations Advisory Committee) as interim Chair. She is an active member of the committee and is also currently Chairing the ADB working group review the approved document. She was a founder member of the Consumer Protection Alliance; she is also a trustee of a charity working to promote awareness of the symptoms of cancer to the construction sector in order to promote early diagnosis and has served on the Trustmark Board,
Emma has run a number of high profile campaigns around the importance of employee engagement and has been active in encouraging women into the construction industry believing embracing diversity is key to changing culture.