The purpose of the role is to meet all customers' and business requirements in the most cost effective, professional and timely manner whilst achieving a high level of customer service.

Responsibilities will include:

Overall accountability for specific cluster of plants, managing customer orders and work profile ensuring that a “Flat OTV” is achieved to ensure that the three KPIs of Volume, OTD and Utilization are best achieved.

Manage hauler activity for specific cluster of plants, engage external haulers and cross collaborate with team members to move vehicles around the patch when needed.

Daily/Weekly/monthly catch ups with commercial team and operational staff to discuss any issues from customers or plant staff.

Develop an understanding of cost to the concrete business when producing from certain plants within the area and ensuring that unnecessary load and unloaded miles are not ran.

Promote the use of Hanson digital tools, in particular the uptake and use of the On Site app with customers.

Full engagement with operational and commercial interactions within your cluster and the area team in general

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