FREQUENTLY ASKED QUESTIONS
Your safety is our priority and we have been working hard on implementing safety and sanitary protocols to ensure the event is safe for you to meet and do business again. We have partnered with SGS to ensure your safe participation and to ensure we can meet the highest international standards and protocols. The new partnership will ensure you can participate with complete peace of mind.
What are the conditions of entry to the event?
Attendees may be asked demonstrate proof of COVID-19 status for entry to ExCeL and the event. This will need to be one of the following:
• Proof of completion of a full course of vaccination 2 weeks prior to arrival. Proof is shown via the NHS app, NHS.UK, your vaccination record or a letter from the NHS. Visitors to the UK can use the equivalent from their country of origin.
• Proof of a negative lateral flow or PCR test result taken within 48hrs of arrival at the venue. A lateral flow test must be reported to the NHS website or app and the result shown via the NHS App, SMS text, or email.
• Proof of natural immunity shown by a positive PCR test result for COVID-19, lasting for 180 days from the date of the positive test and following completion of the self-isolation period.
Where can I find information on planning my visit to the EXCEL?
You can find more information on https://www.excel.london/visitor/your-safety
Do I need to wear a mask?
We are a mask-friendly event. We encourage attendees to consider wearing masks, especially when in enclosed or crowded spaces.
Will social distancing be in place at the event?
Temperature screenings
Automatic temperature screenings before you enter the event will tell us if you have a temperature of 38° or above. If this is the case, take a seat in the designated area for ten minutes and we will measure your temperature again. If on a second screening your temperature has fallen below 38°, no problem, welcome! If your temperature is still above 38°, we will be unable to grant you admission. We recommend that you check your temperature before leaving home as a precaution and to avoid any inconvenience.
We kindly ask you to observe social distancing when moving the venue and exhibition halls and be mindful of other people’s space.
What should I do if I feel unwell on the day of the event?
If you feel unwell with symptoms of COVID-19 please do not attend the event. Should you begin to feel unwell with symptoms of COVID-19 whilst onsite, please follow current Government guidelines which would be for you to leave the event and arrange to go for a COVID-19 test.
Where is the nearest COVID-19 TEST CENTRE?
London City Airport will allow test bookings for those with a travel air travel booking in the next 72hrs
https://travel.londoncityairport.com/testing-centre
The O2 have a walk through and park and test facility that you can book https://www.collinsongroup.com/en/covid-19-testing
You can find information of other testing sites here;
What are the latest UK Government guidelines on travel to the UK from another country?
You can find more information on: https://www.gov.uk/guidance/travel-to-england-from-another-country-during-coronavirus-covid-19
